Terms of service

Terms of Service

This website is operated by Gentle Apparels Private Limited. Throughout the site, the terms “we”, “us” and “our” refer to Gentle. By accessing or using our website, you agree to be bound by the following terms and conditions.

1. Use of Website

By using this site, you confirm that:

  • You are at least 18 years old or using the site under supervision
  • You will not use our products for any illegal or unauthorized purpose
  • You will not violate any laws in your jurisdiction

2. Product Information & Pricing

  • We strive to ensure all product details, images, and prices are accurate
  • Prices are subject to change without prior notice
  • We reserve the right to modify or discontinue products at any time

3. Orders & Payments

  • We reserve the right to refuse or cancel any order
  • Orders may be limited per customer or per address
  • Payment must be completed before order processing (except COD orders)

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors
  • We are not responsible for delays caused by courier partners

5. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy
  • We reserve the right to refuse returns that do not meet our conditions

6. Intellectual Property

  • All content on this website (logo, images, text, design) is the property of Gentle
  • Unauthorized use, reproduction, or distribution is prohibited

7. User Conduct

You agree not to:

  • Post false, misleading, or harmful content
  • Attempt to hack, disrupt, or misuse the website
  • Use the site for fraudulent purposes

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website
  • Our liability is limited to the value of the purchased product

9. Third-Party Services

  • We may use third-party services (payment gateways, logistics, etc.)
  • We are not responsible for their actions or policies

10. Changes to Terms

  • We reserve the right to update or modify these terms at any time
  • Continued use of the website means you accept those changes

11. Governing Law

  • These terms shall be governed by and interpreted in accordance with the laws of India

12. Contact Information

For any queries regarding these terms:

📧 Email: work@walkwithgentle.com
📱 WhatsApp: 9999483494